ASK LARRY

This page was created as a venue for design entrepreneurs to ask questions relating to the business side of design firm operations. Answers have been culled from my four decades of experience in building and managing a small, successful design firm.


I have a problem determining the scope and number of revisions that I should be responsible for on projects that I’m assigned. When should I be able to start charging for these beyond the estimate I gave the client?

 

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Your question seems to indicate that you’re attempting to charge for revisions after the fact. This is dangerous territory that can spell real trouble for you. In order for both you and your client to be on the same page with revisions, it’s important to clearly state the number and scope of allowable edits before you begin a project. Every proposal that I prepare contains the following conditions under the heading “Fees and Expenses”:

We agree to provide the deliverables outlined in this proposal for a fee of $0,000. +/- 15%. This fee includes one round of reasonable and customary edits to each work phase plus all administrative and project management services. Additional edit rounds are billable at current hourly rates of $000. for creative and $00. for production services. Out-of-pocket expenses, including, but not limited to presentation materials, prints, digital media, and courier services are additional to this proposal. Such expenses, if applicable, will be line-itemized on corresponding invoicing. This proposal is based on our current understanding of this assignment. Changes in scope may require a corresponding adjustment to the proposal.

I think that modeling a section of your proposal after mine will eliminate your problem going forward.

 

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Questions with the broadest possible appeal to this audience will be addressed and posted here regularly. If you’ve got a question I can help you with, fill out the form below and submit it to me. Answers to many of your business related questions can be found in my new book, The Graphic Designer’s Business Survival Guide; a must for any graphic designer serious about growing their business.